Delivery & Returns
Free delivery in less than 24 hours available on 1000s of products. We also take great pride in our lightning-fast delivery times.
We know that when our customers order from us, they want their new gadgets as soon as possible. That's why we've worked hard to develop a logistics system that gets our products to our customers in record time.
Delivery Options Overview
At Megatekk, we understand the importance of timely deliveries. That's why we offer a variety of shipping options to get your orders to you as quickly as possible. We're proud to say that we offer delivery in less than 24 hours across all of Malta, so you can enjoy your new gadgets without any added delay.
When you place an order with us, our logistics team immediately begins working to process and ship your order. We'll keep you updated every step of the way, from the moment your order is received to the moment it's delivered to your doorstep. And if you have any questions or concerns, our customer service team is always here to help.
So why wait? Shop with Megatekk today and experience the convenience of fast, reliable delivery. We're committed to providing our customers with the best possible experience, from start to finish.
Small items (Same Day Delivery)
What do we mean by small? Just about everything under the sun except for appliances and TVs over 43″.
Large items (Next Day Delivery)
The big stuff. Major appliances like , washing machines, Power plants, and TVs over 60″.
Exchange or Return of Goods
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods such as headphones, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (30).
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@megatekk.mt and send your item to: 93, Guze Ellul Mercer Street Qormi, QRM2680, MALTA.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: 93, Guze Ellul Mercer Street Qormi, QRM2680, MALTA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@megatekk.mt or +356 27443236 for questions related to refunds and returns.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
Online store of household appliances and electronics
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